Returns and Exchanges

RETURN POLICY

Voda Swim offers FREE* return shipping within 60 days of purchase. A complete refund of the purchase price will be applied to your payment method or you may choose to receive a store credit in the form of a Gift Card. No refunds are issued after 60 days from the date of purchase. No refunds are issued for upgraded shipping charges. We do not accept returns for items marked FINAL SALE. Gift card purchases can be exchanged or returned for a Gift Card to be used at a later date.  

*Note: Free return shipping is for USA orders only. All International orders are responsible for return shipping charges back to Voda Swim.

 

Items must have all original tags and hygienic liners still attached and must be tried on over other undergarments.

Please see our Fit Guide before purchasing.


EXCHANGE POLICY

You can process an exchange for the same style in another size.  However if you are in a rush and need an exchange urgently, we highly recommend for you to return the unwanted items for a refund or Gift Card, and then make a new purchase for the desired items. We do not accept exchanges for items marked FINAL SALE. 

  

 

USA RETURN INSTRUCTIONS
1. Please enter your order number and email address above.
2. Select the item(s) and reason you would like to return. We offer exchanges and returns in the form of a refund or Gift Card.
3. Once submitted, a return shipping label will be generated and emailed to you.
4. Please print the shipping label. Place your items back in your package and attach the shipping label to the outside, then drop off at your nearest Post Office. Remember to keep your tracking number!
5. Please allow up to 14 business days from the receipt of your return to be processed and your refund or exchange processed.
6. We will notify you once your return has been processed and your exchange has been shipped or your refund has been issued.

INTERNATIONAL RETURN INSTRUCTIONS
1. Please enter your order number and email address above.
2. Select the item(s) and reason you would like to return. We offer exchanges and returns in the form of a refund or Gift Card.
3. Place your items back in your package and send them back to us.  
4. International orders are not provided a return label. All international return shipping is paid for by the customer. Please make sure to retain tracking # and get insurance as Voda Swim is not responsible for any lost packages during shipping. Return your package to:


Returns Dept.
Voda Swim
3115 Olive Street, Unit 42699
Las Vegas, NV 89116


5. Please allow up to 14 business days from the receipt of your return to be processed and your refund issued.
6. We will notify you once your return has been processed and your refund has been issued.
Return Processing Times

Please allow a total of up to 4 weeks (USA returns) and up to 6 weeks (International returns) for return shipping and processing times.

All USA returns are shipped using US Postal Service first class or parcel post mail which takes 3-10 days. Due to Covid-19, for the safety of Voda Swim team all returned packages are undergoing a 3-5 days hold period before they are processed. It takes an additional 3-10 business days from the time we receive your package for our receiving department to process your refund or exchange and for the credit to show back to your method of payment.

 

View here Voda Swim SHIPPING POLICY 

 
VODA SWIM HOURS AND HOLIDAY SCHEDULE
Voda Swim's normal store hours are 8am-4:30pm Pacific Standard Time Monday - Friday
Voda Swim observes all US Postal service holidays